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Cornerstone Financial Credit Union

51 Reviews
Cornerstone Financial Credit Union has earned the
Shooting Star Feedback Award
Shooting Star Badge

To earn feedback awards, businesses must receive a specific amount of feedback from their customers to qualify.

For receiving at least fifty 4-Star or better Google Reviews.

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Customer Reviews

5.0
51 customers reviews
98%
5 Stars
2%
4 Stars
0%
3 Stars
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2 Stars
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1 Star
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Sumer Zook
April, 2025
Tim has always had my families best interest in mind! HIGHLY recommend him for all of your financial needs, from starting a saving account for your kids to helping with loans he’s your guy!
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connie clarke
February, 2025
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Hugo Medina
February, 2025
Jennifer Leathers took care of me. No hassle at all, went in, sat down, opened an account, got debit card, and finished. Definitely recommend Jennifer Leathers, super nice and accommodating. Thank you for the good experience!
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Dan Manchester
January, 2025
contacted by phone
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Bryanna Dubach
December, 2024
Tim Malmin was very professional and great to work with!
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Jessica Owens
November, 2024
Jennifer Leathers is the absolute best! Always striving to get things done and always so helpful. Her customer service is top notch!
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Kim Litton
November, 2024
Jennifer at the Dickson branch blessed me today! My water heater was leaking very bad. When I called to try to up my line of credit she was instantly on top of it! As she went the proper channels, she told me she would email the documents. She did. I signed them. She called a bit later and said how do you need your money. Checking please! And done! They are installing my new water heater. Soon to be done! Thank you for my blessing today Jennifer. You and Cornerstone came through for me! Between my husband and me, we have had multiple decades with Cornerstone, I don’t plan to change!
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Jason Bennett
November, 2024
Jennifer was amazing to work with with financing a used vehicle we were purchasing! Everyone was very nice and embraced our crazy 1 year old boy as we were going through the loan process. This was my first experience with them and definitely considering moving our other bank accounts to cornerstone.
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Christina Gibson
November, 2024
Tim Malmin was by far the best to work with. He was patient with my 8 year old when opening a savings account for her. Very kind, well mannered and professional.
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Sydney Tidwell
October, 2024
Amber, Quinton and Nathan always take care of what I need in a professional and timely manner! I love banking with Cornerstone and recommend them!!
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Dusty Duke
October, 2024
Love Cornerstone Financial Credit Union. It was so easy to refinance my vehicle. Also, I really like their online banking.
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Cindy Ragan
October, 2024
I have been with Cornerstone for years I enjoy there services and the people that work there at the Dickson branch Gabby and Amber are so nice and the guys are to.
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Amber England
September, 2024
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Bert Hardesty
September, 2024
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Kylea Parchment
July, 2024
I reached out to Cornerstone about an auto refinance after using a local dealership for a purchase on a whim. The online application was easy & Cornerstone had an answer within a couple of hours. Jennifer was absolutely wonderful to work with and made the process so easy (while securing a lower interest rate). 10/10. I will continue to use Cornerstone for all of my banking needs!!
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Jaclyn Thompson
June, 2024
Jennifer Leathers was so helpful at helping me decide on which account would be more beneficial for me!
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Julie Hicks
May, 2024
Tim is probably one of the easiest going and professional banker/lender I have ever met! Made the process very smooth and easy! Love the interior and the spaciousness .Highly Recommend!
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Arita Harber
April, 2024
From the time I walked in until I left, I was greeted in a professional manner. Tim Malmin, the Assistant Branch Manager took all of my concerns and questions individually and resolved every issue I presented to him in a friendly and secure manner. I appreciated all of his help and look forward to continuing to do business with him, the staff, and Cornerstone Financial Credit Union!
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Peyton Rochelle
April, 2024
Tim was amazing to deal with. Explained everything g very clearly and even helped us on our existing loans. Fast and prompt service.
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Tracy White
November, 2023
Jennifer Leathers and Amber England were excellent in helping me with technical issues , balance transfer, opening checking accounts for my kids. Very kind and patient.
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Cindy Hayes
October, 2023
Called Cornerstone Financial in Dickson today with questions about a CD. The staff was very friendly and helpful. Amber, Gabbie, Jennifer, Nathan and Quintan are always ready to help. Awesome place to bank!!
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marlyce m
February, 2023
I love, love, love the wonderful customer service at all the branches of Cornerstone Financial but Amanda at the main branch is the very best!!!!! Also, Renee amd Mary Beth in mortgage loans go above and beyond their call of duty to get it done! Thank you ladies!!! We appreciate all you do!!!!!
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miko p
January, 2023
I have always had excellent service at the Dickson location. I especially want to thank Nathan, who is always super patient and helpful, no matter how many questions I have. I highly recommend Cornerstone Financial Credit Union to everyone!
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Ciara Henderson
November, 2022
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Laken Christy
October, 2022
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Barbara Strong
August, 2022
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Stacey Proteau
July, 2022
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Ashley Davis
July, 2022
Taylor Cook at the Nashville office started my loan and Stacey at the Dickson office completed it for me. And they both were so very patient and polite. They helped me with everything that I needed in order to pay my lawyer in time. I really appreciate it. Thank you
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Michael and Allison Davey
July, 2022
The personal loan process was simple and efficient from beginning to end. I cannot say enough good things. I would highly recommend CFCU for your financial needs!
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Marty Sawyer
July, 2022
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Kaylin Tittle
July, 2022
Stacy was AMAZING! She was so sweet and answered all of our questions quickly!
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Sandra Robinson
July, 2022
I had a very good experience with the process of renewing my loan I
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Teresa Perkins
June, 2022
Stacy is definitely the most sweetest and helpful person we could ever work with. She went up and beyond to assist us with us getting our loan. I will definitely recommend her to my family and friends. She is the best 😊
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John Owens
June, 2022
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Thomas Abel
June, 2022
Very professional and got our loan done very quick!
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Dustan Carroll
June, 2022
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Kelley Crittenden
June, 2022
Stacy was wonderful to work with when I was applying for my loan. She went above and beyond to assist me throughout the entire process.
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Amy Sims
May, 2022
CFCU of Dickson is the best. I have had great experiences with my accounts and loans. I just recently got a loan and Jennifer Leathers helped me with everything. The process was very easy and went smooth. Jennifer was so very kind and helpful. This was by far the best experience I have had with a loan and with a bank personally! I can't say enough nice about CFCU or Jennifer. What a wonderful person she is and CFCU is the best bank!
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Cheryl Simon
October, 2021
We've been with this bank for many many years now and we have never had a problem at all and if we ever had a little issue it was resolved very quickly. The staff there is very polite and courteous . I feel like I can call or go by anytime and get a quick loan or make a payment or just drop in to say hi and I'm still treated the same way each time!! I also appreciate the staff for their hard work and patience they give to all their customers. I just want to say thank you. Cheryl Simon
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auan dotson
February, 2021
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69gold top
March, 2019
Great bank but always wait to talk with who your comfortable with
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Jamie Campbell
March, 2019
Friendly and caring staff
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Riley Gray
December, 2018
They've always have been fair and easy enough to work with.
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Cathy Gaston
June, 2018
Great place
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Dan Imhoff
February, 2018
I joined Cornerstone Financial after I settled in Burns. I am very happy I did so. I left a "big bank" because of repeated, disappointing customer service. Cornerstone is night and day. They are always friendly, which I expect. But the few times I need to walk in I end up learning something new, like having my utility bills paid through them rather than having to drive to each utility once a month to deliver a check. Super convenient! I would recommend to anyone to join this credit union.
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T Ruff
January, 2018
I highly recommend Cornerstone Financial. The team here is super friendly and they treat everyone with the same great customer service. If you are a.member they have a free notary service which came in very helpful for me the other day. Also this may be a silly thing but I really appreciate the easy access to the bathroom here. Most banks no longer even let customers use their restroom facilities and when you are on your way back home from work in Nashville to your house in Dickson and need to stop at your financial institution, it is an added perk to me not to be denied the use of a bathroom. Thank you Cornerstone!
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Ashley Carter
November, 2017
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Ginger Lampley
September, 2017
Wonderful customer service and they always greet you with a smile. Love the free checking too! Highly recommend this Credit Union to family and friends!
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Vance Hudgins
July, 2017
These folks at Cornerstone Financial Credit Union are kind and willing to make banking fun. I will refer my clients to them. Vance Hudgins Benchmark Realty LLC
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Jesse Ross
May, 2017
Fantastic Bank. Their app is awesome, smooth, intuitive much better than we thought it would be. They are very helpful, kind and easy to work with. We even financed with them and that was incredibly simplified.
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Harmonica Man Weeda
July, 2016

Additional Locations

Cornerstone Financial Credit Union, Murfreesboro, TN, Franklin, TN, Clarksville, TN, Hendersonville, TN